FAQ
We offer a 2-year guarantee on all of our chairs.
However, the guarantee does not cover normal wear and tear, wear and tear in upholstery materials, such as foam or leather, conditions resulting from lack of or incorrect maintenance, contamination from other objects and clothing as well as stains from food, liquids and the like.
These are the following delivery times for all of our products.
Denmark: 2-4 business days.
EU: 1 week.
Outside of the EU: Please contact us for more information.
If there are delays, you as a customer will always be notified as soon as possible. Please take holidays and weekends into account, as these may cause some delays and longer delivery time.
We try to do our best to keep you in the loop regarding the delivery of your order by email updates. If you have further questions regarding order status please email us at contact@makmisho.com.
We’re dedicated to offering the best shipping methods available to ensure that your order reaches you quickly and safely. Shipping rates will vary, based on the specified delivery method, shipping address and total price of the merchandise in your cart.
When you place an order at MAK MISHO we will reserve the amount on your card, but you will not be charged the amount before we have dispatched your order from our warehouse.
When you place an order, MAK MISHO contacts the issuing bank to confirm the validity of the payment method. Your bank reserves the funds until the transaction processes or the authorization expires, but this isn’t an actual charge. Some banks call authorizations “pending” or “processing” charges. For more information on specific policies regarding authorizations, contact the issuing bank.
Click here to access our Return Policy.
In the event that you receive defective, incorrect or incomplete goods/items, please contact us right away so we can make it right. For faster assistance with a return or claim, please email us at contact@makmisho.com your order number, contact information and photos documenting possible damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is backordered or out of stock, we’ll notify you as soon as we have the estimated arrival date.
Due to our fast processing and fulfillment times, we’re unable to change an order once it’s been placed. (Please note: Payment is processed at the time of shipment.) If you need to cancel your order, please contact us right away at contact@makmisho.com. We’ll do everything we can to accommodate your request. We’re unable to change an order once it’s been dispatched from our warehouse.
Please see your email with tracking link and shipping company. If you have further questions, please do not hesitate to ask us at contact@makmisho.com.
Yes we ship to all countries within the EU.
At this time, we don’t have a physical shop.
At the moment we don’t offer Gift Cards.
This site is PCI compliant, which means that we have security measures in place to protect against the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using PCI encryption technology. All of your personal information, including your credit card information and sign-in password, is stored in encrypted format at all times.
Please don’t hesitate to contact us if you have questions at: